Frequently Asked Questions

Our flexible lease options include 6- to 18-month terms, with optional month-to-month arrangements for an added cost.

We’re a zero-deposit community. Say goodbye to hefty upfront costs and hello to your new home without breaking the bank. More savings, a faster move-in, and stress-free every step of the way.

We require participation in our Renter Liability Waiver Program instead of traditional renters' liability insurance. This program has a monthly fee of $18.65 and covers your liability to the property owner for damages up to $200,000 per occurrence from accidental incidents caused by you or your guests. Please note, this waiver is not a substitute for personal property or personal liability insurance. We encourage residents to secure coverage for their personal belongings and liability. Our preferred insurance carrier for personal property coverage is ePremium. It's advisable to consult an insurance professional to evaluate your personal insurance needs.

Yes—move-in specials are available and updated regularly. Specials can change frequently, so to get the latest offer, please check the homepage for the current move-in promotion or call the leasing office to hear about the exact offer available now. Note: specials may be limited-time and subject to qualifications.

We do not offer furnished homes by default, but we partner with Cort Furniture Rental to provide furnished home options. Availability can vary by property, so please contact the leasing office or visit Cort’s website at www.cort.com to learn about current furnished options, pricing, and delivery details.

Online: Visit the website and use the tour scheduling tool to pick a date and time that works for you. We also offer self-guided tour options! 
Phone: Call the leasing office to book a tour and confirm availability.
Walk-ins: We accept walk-in tours, subject to agent availability.

Paying rent is quick and cashless with our streamlined options. Use the online portal or the RentCafe app to submit your payment securely from anywhere. You can pay by credit/debit card or ACH, and you’ll receive a clear receipt for every transaction. For residents who prefer mobile access, the RentCafe mobile app offers the same secure, convenient payment flow, making on-time rent a breeze every month.

Set up automatic rent payments in just a few clicks through the RentCafe portal. Navigate to the Payments section, choose Setup AutoPay, and follow the prompts to schedule recurring monthly payments. AutoPay ensures your rent is paid on time each month, helps you avoid late fees, and keeps your accounts organized with automatic confirmations and reminders.

All applications are completed online through our website. Each applicant pays a one-time $75 application fee, and there is a $250 administrative fee per apartment. The administrative fee is refundable if your application is denied or canceled within 72 hours, but non-refundable after that period. Once submitted, applications are processed through our third-party screening company, which verifies credit, criminal background, rental history, and income.

• Subletting or assigning your lease requires prior written approval from management.
• Short-term rentals (Airbnb, Vrbo, etc.) are strictly prohibited.
• You may add a roommate to your lease, but they must submit a online application, pay the application fee, and meet our qualification criteria. They must pass the screening process before being approved to occupy the home.
• Unauthorized changes to tenancy or occupancy are considered lease violations.
• Note: If you’re adding a roommate, please contact the leasing office to initiate the process.

Each resident has an individual mailbox and parcel locker for USPS deliveries. If a package does not fit in the locker, or if it is delivered by another carrier (such as UPS, FedEx, or Amazon), it will be delivered directly to your unit’s front door using your full unit address.

Parking is available for all residents. Each home includes an attached garage and driveway space, and we ask that vehicles are parked in these designated areas. Guest parking is available in overflow areas near the clubhouse and in front of select homes throughout the community.

Guests are welcome; however, only the approved occupants listed on the lease may reside in the home. If a guest stays more than 7 consecutive days or 14 total days within a 30-day period, they must receive prior written approval from management, or it may be considered a lease violation. Guests should also follow community rules, including using designated guest parking areas and respecting community policies during their visit.

Transfers to another home within the community are subject to management approval and availability. Transfers are permitted after 6 months of the current lease has been fulfilled. A transfer fee and hold fee will apply for the new unit, and residents may be required to complete additional paperwork or sign a new lease agreement depending on the home selected.

If you need to end your lease early, you may do so through our Early Termination process. This requires at least 60 days’ written notice, payment of an early termination fee equal to one month’s rent, payment of any outstanding balances, and repayment of any concessions received. Once these requirements are completed and the home is returned, the lease can be terminated.

Trash disposal is handled through our door-side valet trash service. Residents should place their tied household trash (13-gallon kitchen bags) inside the provided Tote Away container between 6:00 AM and 8:00 AM, Monday through Friday. After 8:00 AM, the valet team collects and disposes of the trash for you. Residents should ensure trash is properly bagged and secured to maintain cleanliness throughout the community.